Microsoft

Customer: Prominent international automotive brands Industry: Automotive, Machinery Solution Type: Web Portal and Line-Of-Business applications (MS Commerce Server based system) Technologies: .NET, MS Commerce Server, MS SQL Server, MS Visual Studio

The initial goal of the project was to create an online tool for customer service centers all over the world to be able to order spare parts for their clients. The solution developed has proven to be of so much value that it was first decided to enrich it with B2C features and then implement it at other companies of the group gradually turning it into fully-fledged e-commerce platform.

What we've done:

• Full development lifecycle support including requirements specification, architecture design, development and testing, deployment, documentation development;
• 3rd line support, corrective / preventive / adaptive maintenance, configuration management;
• Onsite and offsite user training.

The platform developed allows the building of comprehensive market-centric electronic parts catalogues and integrating them with customers’ networks and various internal and external systems. The solution is based on MS Commerce Server and offers rich functionality including:

• Flexible Web-catalogues where dealers and end users can find and order parts. The catalogues have market specific information for each part which means that the interface and part description language, prices and currencies shown to each customer depend on the market.
• Discount calculation depending on the products in the basket, special offers available, customer track record, market, etc.
• Shipment cost calculations depending on the weight and customer’s location.
• Converting the order into a special format and transferring it to the corresponding dealer or manufacturer.
• Additional functionality for dealers enabling them to sell their own accompanying products in the e-shop.
• Integration with manufacturer corporate systems.

Customer: FormPipe Software AB Industry: IT, Document management Solution Type: Technical review Technologies: .NET

FormPipe Software AB has expanded operations with its long-standing partner Sigma to include a new project to be carried out by Sigma Ukraine. Sigma Ukraine and FormPipe Software laid the foundation for collaboration in 2008 with a small QA project, which was considered as a pilot for proving the value of Sigma Ukraine services. Being very pleased with the quality of work and the level of the services provided, FormPipe Software decided to outsource further projects to the Sigma Ukraine team.

As a result, the Sigma Ukraine team was assigned to a deliver technical review of one of the FormPipe Software products, Enterprise Content Management platform Platina. Having been involved in Platina ECM implementation and sales activities, Sigma Ukraine has put this experience to a good use in this new project, which is aimed at assessing the product’s state, architecture and quality characteristics.

Platina is a process-controlled ECM product based on Microsoft .Net. The system is used within many business areas to improve the efficiency and ensure quality assurance of information management in modern organizations. It helps to structure, consolidate and improve the efficiency of the business processes of both public and private sector companies.

Platina Technical Review is an analysis project, in which it is necessary to create architectural documentation and reports describing the Platina product. It includes activities for a comprehensive Platina architecture analysis, documenting, product quality evaluation and system quality improvements suggestions development.

Technical review covers the following aspects:

• System architecture and system components analysis and review;
• System architecture specification development;
• System reliability and quality review;
• Load and stress testing, performance review;
• Performance testing in Citrix environment;
• Common improvements working out and reporting.

The Platina Technical review was successfully accomplished. After that, due to the excellent results of the project, FormPipe Software decided to involve the Sigma Ukraine team in further product development.

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Customer: World-known pharmaceutical company Industry: Healthcare Solution Type: Web portal Technologies: .NET, Web Services, AJAX, SQL Server 2005

Objective

With a history of two successful accomplishments for this famous pharmaceutical company, which were delivered in cooperation with Sigma Solutions, Sigma Ukraine received a request to develop an Enhanced Patient Recruitment System (EPR).

The EPR system is intended for centralized patient database management and analysis in order to define patients suitable and available for clinical studies for customer's researches. The goal of the project was to systemize and enhance the process of COPD patients' information gathering and recruiting for RITA studies (mostly PoC and PoP). This brings significant business benefits since the customer is able to speed up clinical studies and be more efficient in the market. The system is centrally hosted web application serving several clinics in Europe and providing analysis interfaces for the customer's personnel.

Challenge

Since the application is developed for clinical personnel, the greatest challenge was to create user interfaces fulfilling the highest demands on usability. In order to ensure that all expectations of end users are met, the project was performed using several steps of daily clinic processes analysis, prototyping (visual prototypes, clickable prototype), and meetings with clinic personnel onsite.

The project was developed offsite within 9 months, with short term visits of Sigma Ukraine specialists, maintaining a high level of internal and external security to meet the strict requirements of the customer.

System Description

EPR is a secured web application operating via HTTPS protocol and accessible using on-time-password technologies. The system works as a web application accessed through IE browsers and developed as 3 tier architecture with presentation, business logic and data layers. EPR is clinic context based, so every clinic (entry point) is securely isolated from other clinics data structure and data storage point of view.

The system is built so that all user operations are being tracked and logged and any change in the system is stored in the history so that any previous system state can be restored on demand.

System administrators (system-wide and clinic-wide) are able to configure the data structure for the patient database by adding new attributes with various data types, introducing business rules and relations between particular fields in a patient questionnaire. Thanks to high performance real time data synchronization mechanisms (SQL Server based). The customer has up-to-date patient data collected from their all worldwide clinics. The system also their replaces analysis tools, helping the customer and clinic personnel to perform fast look up of the data and identify patients suitable for clinical studies.

Result

Today the system is being used by several clinics in Sweden, Denmark, Finland, and the Netherlands. The Sigma Ukraine team has finished the data import processes needed to put previously collected patient data into the system ready for the customer to start working with old and new patient databases using the new Patient Recruitment System.

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Customer: Oggifinogi Inc. (now Collective, www.collective.com) Industry: Advertising, Internet Solution Type: Advertising platform Technologies: Java, .NET, Flash, C#, XML, MS SQL, MongoDB (NoSQL solution), HTML5, iOS, Git & Github and other.

Oggifinogi is an advertising technology platform consisting of a highly scalable platform for constructing, serving, monitoring and analyzing ads. It manages billions of ad impressions for thousands of clients. 

Objective

To establish a dedicated development center to support the customer’s own product.

Challenge

Oggifinogi was a venture backed startup. At the very beginning the team had to quickly develop a whole media ad platform, working under extremely high pressure, and integrating with various technologies and platforms.

Project description

Develop an ad player that is easy to integrate into websites with various technologies and platforms. Then – to create the whole media platform to facilitate advertisement content management and distribution over a wide range of partnering websites, with a tracker of ad campaigns efficiency. Now, a dedicated Sigma Ukraine team is continuously developing and supporting the product using Java, .NET, Flash, C#, XML, MS SQL, MongoDB (NoSQL solution).

The team has developed a real-time reporting system, an automated testing systems for the customer’s reports generating web solution and the customer’s frameworks (based on HTML and Flash). We started using HTML5 to make the solution support iOS, and used a Git version control system with Github hosting.

The platform is live and serving billions of impressions every year.

"Working with Sigma Ukraine we made fantastic progress on our development. I've worked with many different outsourcing companies throughout my career, and have found that Sigma Ukraine stands out as an excellent technology partner. The staff is sharp, dedicated, and treats projects with ownership. When a deadline looms or an operational problem occurs, you can rely on the team to be there. I've worked with them over the last several years and have had nothing but good experiences," said Michael Hyman, CEO and co-founder of Oggifinogi Inc.

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Industry: Online gaming Solution type: Integration Tools Technologies: .NET, С#, MySQL, Web Services

The customer, who is one of the leading online gaming operators, works in close collaboration with a professional poker school providing poker training and loans for people starting a poker player career. The poker school trains players, and finances their start up in one of the world leading Poker networks. It is essential for the poker school to monitor their players’ progress while they are playing in the poker network.

The customer turned to Sigma Ukraine and the team came up with a set of data integration tools which allowed the extracting of required data from the poker network database through Web Services and transferring it to the poker school database, This, in turn, allows them to monitor players' progress. The tools are flexible, highly customizable and can be configured in accordance with the poker school database structure. The solution delivered works in fully automated 24/7 mode showing stable and robust performance.

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Customer: Sigma Kudos Industry: IT, Document management Solution Type: Web WCF application for wiki style documentation viewing Technologies: .NET 3.5, WCF, IIS, Windows Services, FOP, SQL Server 2005, XML, XSLT

More than 2 years of cooperation and 14 accomplished projects delivered for and in cooperation with Sigma Kudos resulted in Sigma Ukraine being contracted to develop an application for the Sigma Kudos innovative documentation management platform DocFactory. The application is aimed at enhancing documentation management and viewing.

Sigma Ukraine assigned an offsite team of 4 developers and a PM to develop Documentation Viewer, which is software for technical documentation management and viewing. It performs converting of input documents zip archives to HTML templates and presents the contents as a tree structure of topics (wiki-style document management). The system supports HTML/CSS, PDF, Flash movies, all web image formats as options for information presentation.

The developed solution helps users to:

• Download, convert and present to the user zipped documents in various formats: HTML/CSS, PDF, Flash movies and all web image formats;
• Preserve a large set of XML documents with technical information, grouped together as publications or zipped in portable packages and present their contents as a tree structure of topics (wiki-style document management);
• Manage access and restrict external peers.

The solution was developed for a wide target audience of specialists who work with a great amount of documentation daily. It allows users easy viewing and searching through offline and online DocFactory packages using regular PC browsers. With the use of the developed solution every documentation can be easily packed, burned on CD and distributed to the target audience or just uploaded to common Windows server for public use.

DocFactory Web Consumer was successfully developed and delivered to the customer.

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Customer: World-known pharmaceutical company Industry: Healthcare Solution Type: Web portal Technologies: .NET, Web Services, AJAX, SQL Server 2005

Objective

Being one of the world's leading pharmaceutical brands, the customer uses a System Integration Platform built on the top of a WebSphere MQ server to unite a number of corporate systems. The platform serves as a key repository for company’s information offering rich functionality for storage, maintenance, collaboration and search and is used by Customer's employees in different offices.

The first two versions of the Systems Integration Platform were built by the customer’s development team, but then the customer decided to outsource the development of version 3.0. Having met all of the customer's strict security requirements, Sigma Ukraine together with Sigma Solutions was involved in the development of version 3.0 of the System. Having proved themselves as efficient and reliable suppliers, Sigma Ukraine and Sigma Solutions have since also delivered version 4.0 of the platform.

Description

The business value of System Integration Platform lies in its flexible system design, which allows easy system support and extension with minimal cost. The main challenge for this kind of application is to provide high performance of search operations. Due to excellent database design, the System brings the shortest response time for dynamic database applications. The Platform runs a dynamic structure database and supports storage and retrieval features for data (including hyperlinks) that may currently be stored in a grid structure, e.g. a spreadsheet. The application provides comprehensive configuration interfaces for defining new entities, attributes, groups, lists and other information structures, which can be used immediately to manage data.

In order to make the platform even more convenient to use Sigma Ukraine usability experts analyzed the existing interfaces and suggested a number of enhancements, which were implemented right away to facilitate managing data and make the process faster and easier.

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Customer: Corporate project solutions Industry: IT, Consulting Solution Type: Web portal Technologies: MS SharePoint  2010, .NET Framework 4.0, Microsoft Visual Studio 2010

Corporate Project Solutions (CPS) is a UK-based full-service consultancy specializing in software solutions.  The customer has chosen Sigma Ukraine to execute the development of a new corporate web portal that would strengthen the company’s presence on the Web, attract more prospects and act as an efficient marketing tool.

Challenge

Sigma Ukraine had to produce development, testing and go-live support of the customer’s web-site based upon the wireframes developed by the design studio. In order to make the solution scalable and allow the solution to be transferred to future versions it was decided to utilize a maximum of the tools and technologies available in the platform instead of undertaking additional custom development.

Another challenge was to make SharePoint work as a public website as this platform was commonly used for internal portals. This decision was based on this software’s robust administration part and the potential to create and edit Webparts (modules of the pages) using standard program techniques.

Project description

Sigma Ukraine and CPS agreed to develop the portal using the Agile approach with development tasks split into several iterations and intermediate demos at the end of each one. Thus, CPS got the opportunity to bring in changes to initial requirements easily, to have more control over the development process and to stay aware of the project status throughout the development cycle. 

CPS web portal now enjoys intuitive navigation, the ability to book events and trainings, feedback form and other features. 

Result

As the result of the project a brand new CPS portal was launched (www.cps.co.uk) increasing the company’s visibility and attracting more users with new prospects among them. The customer has agreed the further collaboration with Sigma Ukraine.

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Customer: Multirater, Inc. Industry: Consulting Solution Type: Web site Technologies: ASP.NET, MS SQL, IIS, GDI+, JavaScript

Multirater.com is a service firm providing unsurpassed high quality technical integration in the area of industrial / organizational psychology since 1997. Its M360 tool allows integration of 360 feedback surveys, customized email notification sets, customized project configurations, and the presentation of the surveys, as well as the user interface, in multiple languages.

Sigma Ukraine had to implement and roll-out the second version of the system based on the specification and pre-existing prototype. One of the project’s challenges was to support the version 1 installation that was working on the customer’s site while developing and rolling out the second version of the system. Sigma Ukraine carefully developed and tested the data migration procedure from the first version into the next in conditions when the data in the first version of the system changed every minute.

As the result of almost a year of work, Sigma Ukraine has rolled-out the second version of the M360 system and migrated data from the large database of the first version of the tool. The M360 tool is now installed in  one of the world’s leading software corporations and is used to provide feedback on thousands of its current employees, as well as to store reports on many thousands of its past employees.

Main features of the solution are:

• Role Based Security. There are five user populations: focus, raters, project administrators, super administrator and feedback facilitators. The M360 tool allows for each population to have associated capabilities and limitations.
• Surveys. The system supports surveys containing questions grouped into dimensions.
• Rate Management. The M360 tool supports the entire 360-feedback process.
• Reports. The system provides exhaustive set of reports; user can view a list of, view status of or search for any entity in the system.
• User Interface. The client application runs on any operating system under any web browser since it does not use web browser or OS specific features. The User Interface is simple, intuitive and supports multiple languages. The menu is dynamically generated according to what user role the current user is in, and what projects he/she has access to.
• Email Notifications. The system sends out email notifications to necessary people after certain events occur.

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Customer: TranSenda International, LLC Industry: Healthcare Solution Type: Web portal Technologies: TranSenda Business Process Manager (TBPM), Microsoft .NET, C#

TranSenda International provides modular software solutions for companies engaged in clinical trials. All TranSenda solutions are part of an integrated system — consisting of underlying process-based platform and modular applications — called TranSenda Central®.

The Sigma Ukraine team was involved as the integrator of solution based on the TranSenda Business Process Manager (TBPM) platform. The project purpose was to develop a solution for automating the processing of the medicine investigation results. The solution helped replacing paper forms with results of patient investigation.

The Clinical Trial Portal provides an ability to collect all the information about patients on the one server. Thus, any authorized person may analyze it immediately after it was saved into DB. Once released, the Clinical Trial Portal was installed and is now being used by 11 US institutions: Stanford University, UMD New Jersey, Benaroya Research Institute at Virginia Mason, The Center for Rheumatology (New York), Medical University of South Carolina, Johns Hopkins University, Denver Medical Center, University of Texas, Boston University, University of Connecticut and Duke University.

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Customer: World Travelvision Industry: e-Commerce, Content Management & Exchange, Tourism Solution Type: Web-portal Technologies: Microsoft.NET Framework, MS SQL Server 2000, IBuySpy portal

World Travelvision (WTV), founded in 1998, is a leader in the field of high tech sales promotion. WTV has pioneered and perfected the design, development and distribution of Digital Brochures. WTV also produces Videos, CD-ROMs, E-Cards, DVDs and web-sites. This Hollywood, Florida based company works with a wide variety of travel clients including American Airlines, American Express, major international hotel chains as well as small hotels and travel suppliers. Sigma Ukraine was assigned to deliver a Microsoft .NET based content exchange Internet portal, having the following key features:

• Ability to create and manage content;
• Streamlined process of signing new hotels and creating digital brochures for them;
• Easy to use GUI for the portal visitors to become a partner of WTV and place WTV content on partner’s web properties;
• Ability to generate statistical data on usage of WTV content;
• WTV control of availability of their content links on partner’s sites (smart links);
• WTV control to manage distributors, hotels, digital brochures, outside sales representatives.

The project team successfully accomplished the delivery of a reliable and scalable web platform for visual content management and delivery that meets the Customer’s demands.

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Customer: IT consulting company, USA Industry: Senior Housing, Publishing and Marketing Solution Type: Web-portal Technology: Microsoft.NET, MS SQL, IIS, PDF Generation, JavaScript

The customer is a US based IT consulting company offering cost effective CRM and mobility solutions. Their solutions help companies run IT projects more effectively, save time and money, free up critical resources, and deliver projects on time. Sigma Ukraine was commissioned by the customer to provide an online solution for senior housing providers' staff, covering and simplifying most of the daily activities of the community directors.

One of the crucial issues was that the product had to be very easy to use since the product users are usually not sophisticated in computer technologies. Sigma Ukraine managed to achieve the balance between the complexity of product and the ease of use. The product allows its users to produce colorful and non-trivial newsletters, track leads, residents and events, generate reports, print and send letters to senior's families and much more.

As the result of almost a year of work, the Sigma Ukraine team delivered an easy-to-use system which is highly appreciated by its users.

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Customer: US software development company Industry: IT Solution type: Web portal Technologies: С++, Microsoft.NET, WinCE, DirectX, Web Services, Distributed, COM, SOA, MS SQL Server 2005, AJAX, Video Conversion, Multimedia Conversion

The customer is a US-based video advertising solutions company that uniquely provides monetizing solutions for targeted prospects. The Sigma Ukraine assignment was to deliver flexible solution which would allow sharing mobile video via Internet.

The Sigma Ukraine team successfully developed a solution which included:

• Social networking site for live video publishing, which enables users to share video among friends.
• Scalable server application for video streaming, which is a soft real-time system based on stable and flexible video frame dropping algorithm. The live media stream reception mechanism guarantees seamless receiving of incoming data in real time even in overloaded state.
• Mobile client application for capturing and broadcasting video over a wireless data network, which enables live video capturing (record, stop), playback (play, pause, cancel) and sending video for publishing.

Sigma Ukraine specialists not only developed the applications, but also provided the customer with suggestions on how the performance of the client application, which was limited due to mobile devices performance restrictions, could be improved.

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Customer: GTECH G2 Industry: Online gaming Solution type: Online games Technologies: ActionScript 2.0, XML, C++, TCPIP, Win API, DirectX, C#, Microsoft .NET, MS SQL, Sybase

Boss Media (now a part of GTECH G2) is a leading developer of innovative software and systems for digitally-distributed gaming entertainment.

Sigma Ukraine's first assignment was to develop an online flash game client application within a very limited time. We developed Flash Poker game client from scratch in just 7 months. It has now been installed for a number of Boss Media clients and our team is constantly working on new releases. Starting with the Flash Poker, the project Sigma Ukraine Offshore Dedicated Team (ODT), in cooperation with Sigma Kudos Sweden, became a highly reliable resource extension for the customer, providing its services to the customer's projects since 2006.

Team of 15+ specialists currently works on several of the customer’s projects at Sigma Ukraine premises, carrying out support & maintenance, development, graphic design and testing:

• The Poker team developed a Flash Poker game client from scratch in 7 months and constantly works on new releases. The solution is dedicated for online gaming operators and can be customized for each client.
• The Casino team develops desktop casino games (roulette, video poker, black jack etc.). Users can download and install the casino client application and play games in 2 modes: just to practice or for real money. Desktop casino is the client-server product which is customized for each specific gaming operator. Customized casino software components are normally installed on customers' servers, so the gaming operator purchases the complete casino gaming solution.
• The Back office application development team develops and integrates applications that allow gaming operators to monitor and administer gaming, support affiliate campaigns and build various reports (players and games statistics, money transfers, promotion campaigns results tracking etc.). The team performs integration tasks onsite.

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